Jobs · Customer Service · Florida

Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region

Liberty Mutual Insurance · Orlando, FL · 4 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits designed to support your professional and personal growth.

Responsibilities

  • Manage customer relationships and provide exceptional service
  • Handle claims processing efficiently and accurately
  • Collaborate with internal teams to resolve complex issues
  • Stay updated with industry trends and regulatory changes

Requirements

  • Bachelor’s degree in a related field
  • At least 2 years of relevant experience in claims handling
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Qualifications

  • Proficiency in Microsoft Office Suite
  • Knowledge of insurance policies and procedures
  • Ability to work independently and as part of a team

Skills

  • Customer service orientation
  • Technical proficiency
  • Time management and organization skills

Benefits

  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities
  • Flexible work schedule

Pay

Commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday.

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