Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region
Liberty Mutual Insurance · Suwanee, GA · 4 wk ago
Customer ServiceFull-time
About the role
Join our team and make a difference in the lives of our customers. We are seeking a dynamic individual to join our Claims team.
Responsibilities
- Investigate claims in a timely manner, ensuring accuracy and completeness of documentation.
- Communicate effectively with clients and internal stakeholders to resolve issues and provide support.
- Utilize technology tools to streamline processes and improve efficiency.
- Adhere to company policies and procedures, maintaining confidentiality and integrity.
Requirements
- Bachelor’s degree in a related field or equivalent experience.
- At least 2 years of experience in a claims-related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Qualifications
- Proficiency in Microsoft Office Suite.
- Knowledge of relevant insurance laws and regulations.
- Ability to work independently and as part of a team.
Skills
- Strong attention to detail.
- Effective time management and prioritization skills.
- Ability to handle high-pressure situations calmly.
Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Flexible work schedule options.
- Professional development opportunities.
Pay
Competitive salary based on experience and qualifications.
Schedule
Full-time position with standard business hours.