Jobs · Customer Service · Indiana

Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region

Liberty Mutual Insurance · Indianapolis, IN · 4 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits including a top-notch retirement plan and comprehensive health and wellness offerings.

Responsibilities

  • Manage customer relationships and provide excellent service
  • Resolve claims efficiently and accurately
  • Collaborate with internal teams to ensure seamless operations
  • Stay updated with industry trends and regulatory changes

Requirements

  • Bachelor’s degree in related field
  • At least 3 years of relevant experience in claims handling
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Qualifications

  • Proficiency in Microsoft Office Suite
  • Knowledge of claim processing systems
  • Ability to work independently and as part of a team

Skills

  • Customer service orientation
  • Technical proficiency
  • Time management and organizational skills

Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid holidays, vacation days, and sick leave
  • Flexible work arrangements
  • 401(k) plan with company match

Pay

Commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday.

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