Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region
Liberty Mutual Insurance · Plano, TX · 1 wk ago
Customer ServiceFull-time
About the role
Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary and benefits package, along with flexible work arrangements and continuous learning opportunities.
Responsibilities
- Manage customer inquiries and resolve issues efficiently.
- Handle claims processing and ensure timely resolution.
- Collaborate with internal teams to provide comprehensive solutions.
- Stay updated with industry trends and regulatory changes.
Requirements
- Bachelor’s degree in a relevant field.
- At least 2 years of experience in a similar role.
- Strong problem-solving and communication skills.
- Proficiency in Microsoft Office Suite.
Qualifications
- Excellent interpersonal and customer service skills.
- Ability to work independently and manage multiple tasks.
- Knowledge of insurance policies and procedures.
Skills
- Strong analytical and decision-making abilities.
- Effective written and verbal communication skills.
- Experience with claim management software.
Benefits
- Paid time off and holidays.
- Comprehensive health, dental, and vision insurance.
- Flexible work schedule options.
- Professional development opportunities.
Pay
Commensurate with experience and qualifications.
Schedule
Full-time position with standard business hours.