Jobs · Customer Service · Texas

Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region

Liberty Mutual Insurance · Plano, TX · 1 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary and benefits package, along with flexible work arrangements and continuous learning opportunities.

Responsibilities

  • Manage customer inquiries and resolve issues efficiently.
  • Handle claims processing and ensure timely resolution.
  • Collaborate with internal teams to provide comprehensive solutions.
  • Stay updated with industry trends and regulatory changes.

Requirements

  • Bachelor’s degree in a relevant field.
  • At least 2 years of experience in a similar role.
  • Strong problem-solving and communication skills.
  • Proficiency in Microsoft Office Suite.

Qualifications

  • Excellent interpersonal and customer service skills.
  • Ability to work independently and manage multiple tasks.
  • Knowledge of insurance policies and procedures.

Skills

  • Strong analytical and decision-making abilities.
  • Effective written and verbal communication skills.
  • Experience with claim management software.

Benefits

  • Paid time off and holidays.
  • Comprehensive health, dental, and vision insurance.
  • Flexible work schedule options.
  • Professional development opportunities.

Pay

Commensurate with experience and qualifications.

Schedule

Full-time position with standard business hours.

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