Senior Business Systems Analysis Manager

About the role

This position is available to Virginia residents as Richmond, Virginia in-office applicants. A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

Responsibilities

• Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities.
• Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline.
• Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools.
• Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy.
• Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams.
• Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs.
• Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine.
• Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes.
• Career Development: Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution.

Requirements

• Bachelor’s degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience.
• 7-10+ years of relevant experience
• Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications.
• Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives.
• Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments.
• Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly.
• Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline.
• Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
• Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming.
• Experience working with relational databases - SQL Server and PostgreSQL – with focus on data analysis, troubleshooting, and validation.
• Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred.
• General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred.

Qualifications

• Employee Benefits & Well-Being
• Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
• Competitive Compensation & Total Rewards
• Genworth offers competitive compensation and total rewards, including:
• Compensation: Competitive Compensation & Total Rewards
• Incentives: Comprehensive Healthcare Coverage, Multiple 401(k) Savings Plan Options, Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!), Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave, Disability, Life, and Long Term Care Insurance, Tuition Reimbursement, Student Loan Repayment and Training & Certification Support, Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management), Caregiver and Mental Health Support Services