Senior Administrative Analyst (HELPS)

Responsibilities

Under the close direction of a G-23, Associate Administrative Analyst, and a G-25 Supervisor of Administrative Analysis, the senior administrative analyst trainee will:

• Demonstrate mature skills in remediating PDF forms to comply with State Technology Law 103-d and ADA Title II Web Accessibility Rule; this requires conformance with Web Content Accessibility Guidelines Version 2.2, level AA.
• Demonstrate strong communication skills, both verbal and written and develop expertise in plain language, editorial standards and digital content development.
• Analyze, design, and facilitate development of Tax Department webpages and other digital content (including emails, application text, QR codes, and anything else published and available electronically) making the necessary revisions and following standards and procedures to ensure the pages are correct;
• Discuss or hold meetings about the content, design, development, and status of the digital content with various stakeholders;
• Organize and maintain information about assignments following section procedures and internal controls;
• Independently monitor work schedules, maintain records, prepare and deliver reports on project status and assignment progress;
• Review, analyze, and develop communication plans regarding how best to inform the public of the impact of proposed and enacted legislation and regulations;
• Collaborate on the development and design of department internal webpages, procedures, documents, and surveys, and evaluate and recommend alternatives;
• Recommend or implement changes to administrative documents (including internal forms, org charts, and contact listings), and update section procedures to improve efficiency and effectiveness;
• Supervise other Web Team staff, grades 14 and below, once you successfully complete your traineeship;
• Complete required training classes;
• Adhere to the Tax Department's time and attendance rules and requirements and agree to work overtime as necessary to complete priority projects.

Qualifications

Minimum Qualifications (Non‑competitive):

• Administrative Analyst Trainee 1: Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Administrative Analyst Trainee 2: Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Senior Administrative Analyst: Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Substitution: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.

Competitive Minimum Qualifications: Candidates must be reachable for appointment on the PCO or PATT eligible list for this location; or eligible to transfer under Section 70.1, 70.4 or 52.6 of Civil Service Law.

Pay

This Position Is Filled As a Traineeship Trainee 1, equated to a grade 14: starting salary is $53,764. Trainee 2, equated to a grade 16: starting salary is $59,994. Successful completion of a two-year traineeship will lead to SG-18, starting salary $66,951. Note: Advanced placement in a traineeship is at the discretion of the hiring agency.