Senior Account Executive - Mid-Market, New Business (Americas)

About The Role

Shopify's Commercial team is the partner our merchants count on from early sales to massive scale. We meet merchants where they are with the expertise to transform potential into lasting success. The opportunity ahead is infinite. If you’re someone who thinks long-term, has great ideas and wants to bring them to life, or is hungry to test the limits of what’s possible, you’ve found your place.

Key Responsibilities

• Source and engage prospects to understand their goals, constraints, and commerce strategy—then map Shopify solutions to measurable outcomes.
• Develop and execute territory plans to identify and target high-potential mid-market accounts.
• Generate pipeline through outbound prospecting, your network, and coordinated efforts with marketing and partnerships.
• Run end-to-end sales cycles: discovery, value articulation, stakeholder alignment, negotiation, and close.
• Maintain a healthy pipeline with strong CRM hygiene and accurate forecasting; operate with a clear weekly cadence.
• Collaborate cross-functionally (SDR, Solution Engineering, Partnerships, Enablement, Legal, Product, Finance) to move evaluations forward.
• Stay current on Shopify products and the market so you can speak credibly and become a trusted advisor.

Qualifications

• Proven experience in a closing role, with a track record of acquiring new business and exceeding targets.
• Demonstrated success owning complex sales cycles with multiple stakeholders, including C-level engagement.
• Strong outbound prospecting skills and experience cultivating a territory and building pipeline from scratch.
• Experience selling SaaS and comfort learning technical product concepts (becoming a Shopify product expert).
• Strong negotiation skills with experience closing higher-value deals and driving win-win outcomes.
• Consultative, solutions-oriented approach—able to ask great questions, uncover real needs, and drive clear next steps.
• Strong forecasting discipline and the ability to set short- and long-term priorities with actionable plans.
• Proficiency with sales tools (e.g., Salesforce, Salesloft, LinkedIn).

Nice to Have

• Experience selling POS or omni-channel commerce solutions.
• Familiarity with sales methodologies (e.g., MEDDICC, BANT, Challenger).
• Industry experience in ecommerce, fintech, retail, or hospitality.