Senior Account Director, CVS

Job Purpose

The Senior Account Director for Neptune Retail Solutions operates as the face of Neptune Retail Solutions to grow, develop, and accelerate an independent book of new and existing customer business selling digital and in-store Neptune capabilities. This role supports one of our highest priority and strategic retail customers, driving the evolving CVS business and building iron-clad partnerships with our customers and clients.

Responsibilities

• Manage current accounts and ensure client satisfaction.
• Build upon current and new relationships to close profitable business sales.
• Drive growth, ensuring performance is aligned with overall company goals and profitability targets.
• Generate leads and secure meetings with potential clients and merchants to understand their business and how Neptune’s Omni capabilities can solve the needs of the customers’ business goals.
• Create and deliver client-centric campaigns utilizing Neptune tools & resources to deliver data-driven proposals.
• Ability to build recommendations based on data, insights, and financial forecasting models is essential.
• Engage with internal resources (Marketing, Digital Strategy, Consumer Insights, Operations, Finance, and Management) to uncover business driving opportunities and elevate client proposals.
• Deeply understand the assigned book of business and maintain a weekly forecasting cadence and reporting on opportunities, client status, and closed sales.

Requirements

• 7+ years experience in the consumer packaged goods industry; advertising and/or sales promotion agencies.
• Deep understanding of CPG and retail industry.
• Demonstrated results. Sustainably achieved or exceeded sales and profit goals in a business-to-business environment managing existing business and/or uncovering new business.
• Fearless tenacity and curiosity to pursue new business and uncover new opportunities.
• Motivated to over-deliver and be rewarded accordingly.
• Takes ownership and maintains best-in-class organization and follows through with clients.
• Demonstrates ability to creatively negotiate winning deals for the customer and the company.
• Highly analytical with ability to understand how to leverage industry data (IRI, Nielsen, etc.) to develop tailored selling stories and solutions for clients.