Seller LIVE Operations Manager Intern (TikTok Shop - Operations) - 2027 Summer

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The TikTok Shop US operation team delivers high-quality products and a unique customer experience via TikTok, building the TikTok e-commerce partnership for the US market. With over 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand-new and better e-commerce experience.

About the role

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Design an integrated Seller Live plan to increase the live GMV of Sellers in TikTok Shop.
• Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
• Collaborate with the XFN team to align sellers' promotions with overall marketing initiatives.
• Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Requirements

• Currently pursuing an Undergraduate or Master’s Degree.
• Able to commit to working for 12 weeks during Summer of 2027.
• Proven track record in business development and sales within live streaming, e-commerce, media, or digital marketing.
• Strong understanding of 1:1 and 1:few relationship building between tech platforms and sellers.
• Ability to work independently, manage multiple high-profile initiatives, and demonstrate a bias-for-action (“no task is too small” mentality).

Qualifications

• Excellent communication and negotiation skills.
• Self-motivated, results-driven, and able to work independently.
• Strong analytical and problem-solving skills.
• Strong documentation, presentation, and communication skills, particularly in external-facing situations.
• Attention to detail, affinity with numbers, and logical problem-solving abilities.
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

Pay

The hourly rate for this position is $23.75.

Benefits

• Day-one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Housing allowance for interns not working 100% remote.