Seller LIVE Operations Manager Project Intern (TikTok Shop - Operations) - 2026 Start

About the role

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Responsibilities

• Design an integrated Seller Live plan to increase the live GMV of Sellers in TikTok Shop.
• Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
• Collaborate with the XFN team to align sellers' promotions with overall marketing initiatives.
• Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Qualifications

Minimum Qualifications

• Currently pursuing an undergraduate degree in Business, Marketing, Communications, Tech, Entertainment or a related field (or equivalent experience).
• Experience with eCommerce, social media platforms, digital content — mixed experience on social media platform side, brand side, and e-commerce side.
• Proven track record in business development and sales within the live streaming, e-commerce, media, or digital marketing industry and strong understanding of the intricacies of 1-to-1 and 1-to-few relationship building between tech platforms and sellers.
• Ability to work independently and time manage multiple high-profile initiatives; curious, self-motivated, bias-for-action (“no task is too small” mentality).

Preferred Qualifications

• Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs.
• Excellent communication and negotiation skills.
• Self-motivated, results-driven, and able to work independently.
• Strong analytical and problem-solving skills.
• Strong documentation, presentation, and communication skills, particularly implemented in external-facing situations.
• Attention to detail, affinity with numbers, logical and strong in problem solving.
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

Pay

The hourly rate range for this position is $23.75–$23.75 (Campus Intern).

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in first half of year, 40 hours if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.