Creator Operation Manager Intern (TikTok Shop - Operations) - 2027 Summer

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US, delivering high-quality products and a unique customer experience.

With more than 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand-new and better e-commerce experience. We are an entrepreneurial team passionate about shaping the future of shopping and pioneering Content & Creator commerce in the US.

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Take charge of key accounts' business performance on TikTok Shop, enabling sellers to sustainably grow their business with a deep understanding of the TikTok Shop ecosystem.
• Grow a stable supply of live shopping content by elevating the penetration of high-potential creator talents.
• Act as the bridge between creators, partners, and sellers to identify potential business opportunities.
• Provide insights, product recommendations, and direction on growth and development strategies to merchants based on data analysis and current ecosystem trends.
• Discover innovative business models and solutions for merchants' businesses by leveraging ecosystem resources.
• Solve key challenges in business growth through strong collaboration with cross-functional teams.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's Degree.
• Ability to work independently and time-manage multiple sensitive and high-profile initiatives.
• Curious, self-motivated, with a bias-for-action (“no task is too small” mentality).
• Passionate and dedicated to negotiation and driving collaborations between different partners.
• Effective communicator, able to convey complex content concepts clearly and compellingly.

Preferred Qualifications

• Quick learner, achieving results in a fast-paced environment while adapting to changing business needs.
• Creative mindset focused on educating sellers on how to grow and thrive.
• Strong documentation, presentation, and communication skills, particularly in external-facing situations.
• Attention to detail, affinity with numbers, logical, and strong problem-solving skills.
• Familiar with TikTok and other content platforms.

Pay

The hourly rate for this internship position is $23.75.

Benefits

• Day-one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance if not working 100% remote.