Security Project Technician 1
Convergint · North Charleston, SC · 2 wk ago
Information TechnologyFull-time
About the role
Join our dynamic team as a Security Technician to provide world-class service to customers, colleagues, and communities. Grow with us and deliver results.
Responsibilities
- Install, program, system start-up/check-out, certify, and customer train on assigned projects including small or less complex projects.
- Maximize customer satisfaction through technical support and training.
- Interpret manuals, schematics, and wiring diagrams to repair equipment and operate systems.
- Write routine programs for systems and consult with engineering personnel to resolve unusual problems.
- Communicate potential project risks and suggest improvements to management.
- Coordinate with Project Manager and Operations Manager on specific projects and recommend ways to improve customer satisfaction.
- Perform other duties as requested or required.
Requirements
- Exceptional customer focus and ability to work under pressure.
- Willingness to learn technical skills related to fire alarm systems and electronic security systems.
- Solid mechanical and electrical aptitude, including the use of various hand and power tools.
- A valid driver’s license with a clean driving record.
- Ability to travel locally to jobsites on a regular basis, with minimal overnight travel.
Qualifications
- High School/GED or equivalent experience.
- 1-3 years relevant field service experience preferred but not required.
Skills
- Technical skills in fire alarm systems and electronic security systems.
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits
- Company holidays and paid time off.
- Medical, dental, and vision plans.
- Life insurance and disability plans.
- Wellness program.
- 401(k) matching plan.
- Colleague assistance program.
- Tuition reimbursement.
- Competitive salary and compensation plan.
- Vehicle reimbursement plan or company vehicle.
- Corporate social responsibility day.
- Paid parental leave.
Pay
Competitive salary and compensation plan.
Schedule
Full-time position.