Security Project Technician 1

About the role

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Security Technician to join our dynamic team. The role involves installing, programming, system start-up/check-out, certifying, and customer training on assigned projects, including small or less complex projects.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment, including security, fire alarm & life safety, and building automation, with guidance as needed.
• Provide technical support and training to customers, ensuring customer satisfaction.
• Interpret manuals, schematics, and wiring diagrams, and repair equipment using knowledge of electronics and standard test instruments and hand tools.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems.
• Act as a key interface for technical support and training, ensuring Convergint Technologies is the customer's first choice for service.
• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Advise management on customer satisfaction, product performance, installation techniques, and standards, and suggest product improvements.
• Execute technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support.
• Identify potential project risks, communicate to appropriate parties, and assist in developing and implementing strategies to minimize impact and control deviations from estimated costs and project deadlines.
• Work closely with the Project Manager and/or Operations Manager, assisting in overall project coordination, recommending quality of work, and identifying ways to improve customer satisfaction.
• Perform other duties as requested or required.

Qualifications

• Exceptional customer focus and ability to work under pressure, maintaining awareness of and seeking to meet customer needs and wants.
• Willingness to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• Self-starter with strong mechanical and electrical aptitude, capable of working with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper.
• A valid driver's license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis, with minimal overnight travel required.

SkillsKnowledge of blueprints, schematics, manuals, and other specifications to determine installation procedures.

Ability to interpret manuals, schematics, and wiring diagrams.

Proficiency in using standard test instruments and hand tools.

Experience with programming and graphic development.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Paid parental leave.

Requirements

• Education: High School/GED or equivalent experience.
• Preferred Experience: 1-3 years relevant field service experience.

Pay Range

$25-30/HR USD

Contact

Please visit our Convergint careers site to learn more about the company and the exciting opportunities available.