Security Project Technician 1

About the role

Convergint is seeking a full-time Security Technician to join their dynamic team. Key responsibilities include installing, programming, system start-up/check-out, certifying, and customer training on assigned projects.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment including security, fire alarm & life safety, and building automation.
• Provide technical support and training to customers, ensuring customer satisfaction.
• Interpret manuals, schematics, and wiring diagrams to repair equipment and operate systems.
• Demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems and consult with engineering personnel to resolve unusual problems.
• Communicate potential project risks and suggest improvements to management.
• Coordinate with Project Manager and/or Operations Manager to ensure continuous improvement in customer satisfaction.
• Perform other duties as requested or required.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Basic programming experience and 1-3 years of relevant field service experience.
• High School/GED or equivalent experience.
• Valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Qualifications

• Strong mechanical and electrical aptitude.
• Works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper.

Skills

• Technical skills related to fire alarm systems and electronic security systems.
• Self-starter with the ability to work well with direct supervision.

Benefits

• Company holidays and paid time off.
• Medical, dental, and vision plans.
• Life insurance and disability plan.
• Wellness program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate social responsibility day.
• Paid parental leave.