Security Project Specialist 2 - Huntsville, AL

About the role

Convergint is seeking a full-time Security Technician to join their dynamic team. The ideal candidate will install, program, system start-up/check-out, certify, and customer train on assigned projects, ranging from small to large in complexity.

Responsibilities

• Install, program, test, repair, and service a variety of non-routine systems and equipment, including security, fire alarm & life safety, and building automation.
• Provide technical support and training for customers, maximizing customer satisfaction.
• Read blueprints, schematics, manuals, and interpret manuals, schematics, and wiring diagrams to repair equipment.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write non-routine programs for systems.
• Act as a mentor to less experienced staff and may supervise workers in testing, tuning, and adjusting equipment.
• Execute most of the technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support.
• Identify potential project risks, communicate to appropriate parties, and assist in developing and implementing strategies to minimize impact and control deviations from estimated costs and project deadlines.
• Work closely with the Project Manager and/or Operations Manager to assist in the overall coordination of specific projects and make recommendations regarding quality of work and potential changes in scope.
• Assist in identifying ways to continuously improve customer satisfaction.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills and experience in fire alarm systems, and/or electronic security systems.
• Proven ability to troubleshoot problems and look for solutions.
• Self-starter with the ability to work well with minimal supervision.
• Solid mechanical and electrical aptitude, including working with a variety of hand and power tools, reading blueprints and drawings, and solid math skills.
• Strong verbal, written, and interpersonal communication skills.
• Solid organizational skills and the ability to handle multiple projects simultaneously.
• Advanced computer skills, including proficiency in MS Office applications and other relevant applications.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis, with minimal overnight travel.

Qualifications

• Education: High School/GED or equivalent experience.
• Minimum Experience: 3-5 years relevant experience.
• Preferred Experience: Relevant field service.
• Product-specific certifications, Industry-specific certifications and/or licenses, Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.