Secretary, CLAB (TEMP)

Purpose of Position

Provide high level of customer/patient service. Receive patients at the lab, admit patient information and lab orders into the LIS, Meditech system.

Responsibilities

• Receive patients and visitors into the laboratory, obtaining pertinent information for those waiting for bloodwork, in a confidential and helpful manner.
• Admit patient information, demographics and insurance information into the Meditech System, or any future LIS utilized by this laboratory.
• Takes phone orders from physicians for walk-in, homedraws and nursing home patients. Transfers physicians test orders for the patient into the LIS on correct patient account.
• Verbal instruct patients on collecting specimens at home and pretest requirements, such as withholding medications, fasting, etc.
• File reference lab results and enter results in LIS when necessary.
• Takes payments from patients and prepares receipts for patients to meet insurer’s standards, and records payments into daily ledgers.
• Prepares bank deposits.
• Fills out reports and requisitions, distributes mail and other correspondence in house, and transfers phone calls and takes messages.
• Prints reports for telecom sites, and troubleshoots problems with reports that have not printed at individual sites.
• Aids in obtaining proper diagnoses and Medicare waivers when necessary for all accounts.
• Works as a team with all of C-LAB staff and with the staffs of the related laboratories.
• Keeps the reception area and front office generally clean.
• Stocks office supplies and performs general maintenance on office equipment, fax machine, printers, and copy machines.
• Assists with other related duties as directed by management team.

Qualifications

• Two years experience as a medical secretary; or an Associate degree with one year of experience in a healthcare setting; or one year internal clinically related experience.
• Computer and keyboarding skills required.
• Knowledge of medical terminology.

Schedule Details

Temporary Flex/Float Position, Availability needed weekdays 24-30 Hours Per Week, Mon - Fri between the hours of 6a- 5:30p, Occasional Saturdays between the hours of 7a-12:30p. Assignments will include Lab Services Outreach Patient Service Centers. May be required to Float to any of the 3 Regions which include the Upper Cape, Mid Caper and the Lower Cape Patient Service Centers. Occasional Holidays.

Organization

Cape Cod Healthcare Laboratory

Primary Location

Massachusetts-Hyannis

Department

CLB-CLAB -Outreach

Annual/Hourly

Hourly

Hiring Pay Range

16.06 - 27.37