Seasonal Retail Consultant | Aesop West Broadway | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris, offering wide-ranging opportunities for long-term career growth. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. We aim to strike the right balance between people, planet and profit, and are a certified B Corp.

As a Seasonal Retail Consultant, you are at the heart of cultivating exceptional experiences, introducing and selling products through genuine and personalized conversations. We seek individuals whose passion for our brand and its unique values drives them to connect authentically, master the art of storytelling, and deliver unparalleled experiences.

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1–January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Customer Experience

• Be the master of storytelling, connecting with customers and understanding their needs and projecting products into their world
• Craft the exceptional and personalized customer journey with Aesop’s unique approach, from a warm welcome and genuine engagement to thoughtful product demonstrations and regimen building
• Confidently lead customers to the sink/fragrance area with their hands, body and words and demonstrate recommended products on the customer’s hand
• Ensure a memorable departure and build lasting relationships, through attentive service, offering full regimens or provided samples and concluding the interaction with a warm invitation to return
• Embody Aesop's values in all actions, seeking support for continuous improvement

Execute Retail Essentials

• Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered
• Diligently complete stock, inventory, and store presentation tasks

What you will bring

• Experience successfully working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences
• A merchant mindset, both customer-focused and commercially driven
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance
• Physical environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

Benefits

• Hourly rate of $21.50
• Generous product discount