Jobs · Customer Service · New York

Seasonal Retail Consultant | Aesop Bergen Street | Part Time

Aesop · Brooklyn, NY · 1 mo ago
Customer Service$21.5/hrPart-time

About the role

Aēsop® is part of the L'Oréal Groupe, a global leader in beauty with 37 brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. Aesop has been a certified B Corp since becoming part of L'Oréal in 2023, reflecting a commitment to balancing people, planet and profit. The Seasonal Retail Consultant role sits within a team that values meticulous attention to detail, authentic storytelling and exceptional customer experiences.

Responsibilities

  • Connect with customers through genuine, personalized conversations and understand their needs
  • Craft memorable customer journeys, from warm welcome and engagement to thoughtful product demonstrations and regimen building
  • Confidently lead customers to the sink/fragrance area, demonstrating products on the customer’s hand
  • Ensure a memorable departure by building lasting relationships, offering full regimens and samples, and inviting customers to return
  • Embody Aesop’s values in all actions and seek support for continuous improvement
  • Adhere to Aesop’s grooming guidelines and uphold retail standards, delivering the “five senses” experience consistently
  • Complete stock, inventory and store presentation tasks

Requirements

  • Experience working as part of a customer-focused team, ideally within retail or hospitality
  • A merchant mindset that is both customer-focused and commercially driven
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
  • Deep passion for selling premium products and excitement for Aesop’s offerings, including skincare and fragrance
  • Physical ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

Schedule

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Pay

Hourly rate of $21.50

Benefits

  • Generous product discount

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