Jobs · Customer Service · New Jersey

Seasonal Retail Consultant | Aesop Hoboken | Part Time

Aesop · Hoboken, NJ · Yesterday
Customer Service$21/hrPart-time

About the role

Aēsop® is part of the L'Oréal Groupe, a global leader in beauty since 1909, home to 37 brands including Kiehl’s, Lancôme, and L'Oréal Paris. We cultivate an inspiring and inclusive environment where employees are supported to thrive. Our approach to skincare combines meticulous attention to detail with efficacious ingredients, and we extend that same care to our recruitment process, seeking inspired individuals who bring out the best in themselves and others. We balance people, planet, and profit, and are proud to be a certified B Corp committed to sustainability and inclusion.

As a Seasonal Retail Consultant, you will be at the heart of delivering exceptional customer experiences, introducing and selling Aesop products through genuine, personalized conversations. We value individuals whose passion for our brand and values drives authentic connections, masterful storytelling, and unparalleled service. If you are customer-focused, commercially driven, eager to contribute to a dynamic retail environment, and committed to personal growth, we invite you to join us.

Responsibilities

  • Customer Experience:
    • Connect with customers through storytelling, understanding their needs, and aligning products to their world.
    • Craft a personalized customer journey—from warm welcome and engagement to thoughtful product demonstrations and regimen building.
    • Confidently lead customers to the sink/fragrance area, demonstrating recommended products on their hands.
    • Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and warmly inviting customers to return.
    • Embody Aesop’s values in every action and seek continuous improvement.
  • Execute Retail Essentials:
    • Adhere to Aesop’s grooming guidelines and uphold retail standards to consistently deliver the "five senses" experience.
    • Diligently complete stock, inventory, and store presentation tasks.

Requirements

  • Experience working as part of a customer-focused team, ideally within retail or hospitality.
  • A merchant mindset—both customer-focused and commercially driven.
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
  • A deep passion for selling premium products and excitement for Aesop’s offerings, including skincare and fragrance.
  • Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Schedule

Flexible availability required, with mandatory weekend work. This is a contract position ending January 16, 2027. Candidates must be available November 1–January 16, 2027; vacation will not be accommodated during this period. Full availability will be required during specific weekend dates.

Benefits

  • Generous product discount

Pay

Hourly rate of $21.00

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