Seasonal Retail Consultant | Aesop Madison Ave | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, a global leader in beauty with 37 brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. We are committed to building a more sustainable and inclusive society and are a certified B Corp. As a Seasonal Retail Consultant, you will be at the heart of delivering exceptional experiences, connecting authentically with customers and sharing Aesop’s unique values through storytelling and personalized service.

Responsibilities

• Introduce and sell Aesop products through genuine, personalized conversations and masterful storytelling.
• Understand customer needs and recommend products that align with their world.
• Craft a personalized customer journey, from warm welcome and engagement to thoughtful product demonstrations and regimen building.
• Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand.
• Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and warmly inviting customers to return.
• Embody Aesop’s values in all actions and seek continuous improvement.
• Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered.
• Complete stock, inventory, and store presentation tasks diligently.

Requirements

• Experience working as part of a customer-focused team, ideally within retail or hospitality.
• A keen eye for detail in selling and delivering tailored experiences.
• A merchant mindset, both customer-focused and commercially driven.
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
• A deep passion for selling premium products and an excitement for Aesop’s offerings, including skincare and fragrance.
• Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Schedule

• Flexible availability required, with mandatory weekend work.
• This is a contract position with an end date of January 16, 2027.
• Candidates must be available between November 1 and January 16, 2027; vacation will not be accommodated during this time.
• Full availability will be required during specific weekend dates.

Benefits

• Generous product discount.

Pay

• Hourly rate of $21.50.