Seasonal Retail Consultant | Aesop Berkeley | Part Time

About the role

Aēsop® has been cultivating an inspiring and inclusive environment for over 35 years, supporting employees to thrive. Since 2023, Aesop has been part of the L'Oréal Groupe, which includes 37 global brands and offers long-term career growth. Our approach to skincare involves meticulous attention to detail and the use of efficacious ingredients to create transformative formulations. We seek considered and inspired individuals who bring out the best in themselves and others, balancing people, planet, and profit, and are proud to be a certified B Corp.

As a Seasonal Retail Consultant, you will be at the heart of delivering exceptional experiences by introducing and selling products through genuine and personalized conversations. We value individuals whose passion for our brand and its unique values drives authentic connections, masterful storytelling, and unparalleled customer experiences. If you are customer-focused, commercially driven, eager to contribute to a dynamic retail environment, and committed to personal growth, we invite you to join us!

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Responsibilities

• Customer Experience: Act as a master of storytelling, connecting with customers to understand their needs and tailoring product recommendations to their lifestyle.
• Craft exceptional and personalized customer journeys, from warm welcome and genuine engagement to thoughtful product demonstrations and regimen building.
• Confidently lead customers to the sink/fragrance area using hands, body, and words to demonstrate recommended products on the customer’s hand.
• Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and warmly inviting customers to return.
• Embody Aesop's values in all actions and seek support for continuous improvement.
• Execute Retail Essentials: Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered.
• Diligently complete stock, inventory, and store presentation tasks.

Requirements

• Experience working as part of a customer-focused team, ideally within retail or hospitality.
• A merchant mindset, both customer-focused and commercially driven.
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance.
• Physical ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Benefits

• Hourly rate of $23.00
• Generous product discount