Seasonal Retail Consultant | Aesop Century City | Part Time
About the role
Aēsop® is part of the L'Oréal Groupe, home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. Aesop has been a certified B Corp since becoming part of L'Oréal in 2023, reflecting a commitment to balancing people, planet and profit. The role is a contract position with an end date of January 16, 2027. Candidates must be available between November 1–January 16, 2027; vacation will not be accommodated during this time. The successful applicant will have flexible availability and will be required to work weekends, with full availability required during specific weekend dates.
Role purpose
As a Seasonal Retail Consultant, you will introduce and sell Aesop products through genuine and personalized conversations, connecting authentically with customers and delivering unparalleled experiences. We seek individuals whose passion for our brand and its unique values drives them to master storytelling and contribute to a dynamic retail environment.
Customer Experience
- Connect with customers and understand their needs through storytelling and genuine engagement
- Craft exceptional and personalized customer journeys, from warm welcome to thoughtful product demonstrations and regimen building
- Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand
- Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and inviting customers to return
- Embody Aesop’s values in all actions and seek support for continuous improvement
Execute Retail Essentials
- Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the “five senses” experience is consistently delivered
- Diligently complete stock, inventory, and store presentation tasks
What you will bring
- Experience successfully working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences
- A merchant mindset, both customer-focused and commercially driven
- Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
- A deep passion for selling premium products and an excitement for Aesop’s offerings, including skincare and fragrance
- Physical ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
Benefits
- Hourly rate of $21.00
- Generous product discount