Jobs · Customer Service · Virginia

Seasonal Retail Consultant | Aesop Tysons Corner | Part Time

Aesop · McLean, VA · Yesterday
Customer Service$20.12/hrPart-time

About the role

Aēsop® is a brand within the L'Oréal Groupe, a global leader in beauty founded in 1909 and home to 37 brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. Aesop has been part of the Groupe since 2023 and is committed to building a more sustainable and inclusive society, holding B Corp certification. The company cultivates an inspiring and inclusive environment where employees are supported to thrive, with a meticulous approach to both skincare formulations and recruitment.

This is a seasonal retail contract role with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027, with full availability required on specific weekend dates. Weekend work is mandatory and vacation will not be accommodated during this period.

Responsibilities

  • Customer Experience: Connect with customers through genuine, personalized conversations and storytelling; understand their needs and recommend products accordingly.
  • Craft exceptional customer journeys, from warm welcome and engagement to thoughtful product demonstrations and regimen building.
  • Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand.
  • Ensure a memorable departure by providing samples, building lasting relationships, and inviting customers to return.
  • Embody Aesop’s values in all actions and seek continuous improvement.
  • Execute Retail Essentials: Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered.
  • Complete stock, inventory, and store presentation tasks diligently.

Requirements

  • Experience working as part of a customer-focused team, ideally within retail or hospitality.
  • A keen eye for detail in selling and delivering tailored experiences.
  • A merchant mindset that is both customer-focused and commercially driven.
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
  • A deep passion for selling premium products and excitement for Aesop’s offerings, including skincare and fragrance.
  • Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Benefits

  • Generous product discount.

Pay

Hourly rate of $20.12.

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