Seasonal Retail Consultant | Aesop NorthPark | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, which includes 37 global brands and offers wide-ranging opportunities for long-term career growth. Our approach to skincare involves meticulous attention to detail and the use of efficacious ingredients to create formulations that engage the self and senses. We are committed to balancing people, planet, and profit, and are a certified B Corp. At Aesop, we believe in cultivating exceptional experiences, and as a Seasonal Retail Consultant, you are at the heart of it, introducing and selling our products through genuine and personalized conversations.

Responsibilities

• Customer Experience: Master the art of storytelling, connect with customers, and understand their needs. Project products into their world by crafting exceptional and personalized customer journeys, from a warm welcome and genuine engagement to thoughtful product demonstrations and regimen building.
• Confidently lead customers to the sink/fragrance area with their hands, body, and words, and demonstrate recommended products on the customer’s hand.
• Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and concluding interactions with a warm invitation to return.
• Embody Aesop's values in all actions and seek support for continuous improvement.
• Execute Retail Essentials: Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered.
• Diligently complete stock, inventory, and store presentation tasks.

Requirements

• Experience successfully working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
• A merchant mindset, both customer-focused and commercially driven.
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance.
• Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Schedule

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027. Vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Benefits

• Generous product discount

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed, we encourage you to apply anyway—you may be the right candidate for this or other roles!