Seasonal Retail Consultant | Aesop Domain Northside | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, a global leader in beauty with 37 brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. We are committed to building a more sustainable and inclusive society and are a certified B Corp. This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1–January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Role purpose

As a Seasonal Retail Consultant, you are at the heart of cultivating exceptional experiences, introducing and selling Aesop products through genuine and personalized conversations. We seek individuals whose passion for our brand and its unique values drives them to connect authentically, master the art of storytelling, and deliver unparalleled experiences.

The Role in Action

Customer Experience

• Connect with customers and understand their needs through storytelling and personalized engagement
• Craft exceptional and personalized customer journeys, from warm welcome to thoughtful product demonstrations and regimen building
• Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand
• Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and inviting customers to return
• Embody Aesop's values in all actions and seek support for continuous improvement

Execute Retail Essentials

• Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered
• Diligently complete stock, inventory, and store presentation tasks

What you will bring

• Experience working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences
• A merchant mindset, both customer-focused and commercially driven
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance
• Physical ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

What’s on offer

• Hourly rate of $19.10
• Generous product discount