Jobs · Customer Service · New York

Seasonal Retail Consultant | Aesop Nomad | Part Time

Aesop · New York, NY · Yesterday
Customer Service$21.5/hrPart-time

About the role

Aēsop® is part of the L'Oréal Groupe, home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris, offering wide-ranging opportunities for long-term career growth. We are committed to building a more sustainable and inclusive society and are a certified B Corp. As a Seasonal Retail Consultant, you will introduce and sell our products through genuine and personalized conversations, contributing to a dynamic retail environment while supporting personal growth.

Responsibilities

  • Connect with customers and understand their needs through storytelling and personalized engagement.
  • Craft exceptional and personalized customer journeys, from warm welcome to thoughtful product demonstrations and regimen building.
  • Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand.
  • Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and inviting customers to return.
  • Embody Aesop's values in all actions and seek support for continuous improvement.
  • Adhere to Aesop’s grooming guidelines and uphold retail standards to consistently deliver the "five senses" experience.
  • Diligently complete stock, inventory, and store presentation tasks.

Requirements

  • Experience working as part of a customer-focused team, ideally within retail or hospitality.
  • A keen eye for detail in selling and delivering tailored experiences.
  • A merchant mindset, both customer-focused and commercially driven.
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
  • A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance.
  • Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Schedule

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027. Vacation will not be accommodated during this time, and full availability will be required during specific weekend dates.

Pay

Hourly rate of $21.50

Benefits

  • Generous product discount

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