Seasonal Retail Consultant | Aesop Rockefeller Center | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris, offering wide-ranging opportunities for long-term career growth. We aim to balance people, planet and profit, and are a certified B Corp, committed to building a more sustainable and inclusive society.

As a Seasonal Retail Consultant, you will be at the heart of delivering exceptional experiences, introducing and selling products through genuine and personalized conversations. We seek individuals whose passion for our brand and its unique values drives authentic connections, masterful storytelling, and unparalleled customer experiences. If you are customer-focused, commercially driven, eager to contribute to a dynamic retail environment, and committed to personal growth, we invite you to join us!

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Customer Experience

• Master the art of storytelling to connect with customers and understand their needs
• Craft exceptional and personalized customer journeys, from warm welcome and genuine engagement to thoughtful product demonstrations and regimen building
• Confidently lead customers to the sink/fragrance area using hands, body, and words to demonstrate recommended products on the customer’s hand
• Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and concluding with a warm invitation to return
• Embody Aesop's values in all actions and seek support for continuous improvement

Execute Retail Essentials

• Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered
• Diligently complete stock, inventory, and store presentation tasks

What you will bring

• Experience working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences
• A merchant mindset, both customer-focused and commercially driven
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance
• Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

Pay

Hourly rate of $21.50

Benefits

• Generous product discount