Seasonal Retail Consultant | Aesop World Trade Center | Part Time

About the role

Aēsop® is part of the L'Oréal Groupe, a global leader in beauty since 1909, home to 37 brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris. We are committed to building a more sustainable and inclusive society and are a certified B Corp. At Aesop, we believe in cultivating exceptional experiences, and as a Seasonal Retail Consultant, you are at the heart of it, introducing and selling our products through genuine and personalized conversations.

Responsibilities

• Customer Experience:
  • Master storytelling to connect with customers, understand their needs, and project products into their world.
  • Craft exceptional and personalized customer journeys, from warm welcome and genuine engagement to thoughtful product demonstrations and regimen building.
  • Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand.
  • Ensure a memorable departure by building lasting relationships through attentive service, offering full regimens or samples, and concluding interactions with a warm invitation to return.
  • Embody Aesop's values in all actions, seeking support for continuous improvement.
• Execute Retail Essentials:
  • Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered.
  • Diligently complete stock, inventory, and store presentation tasks.

Requirements

• Experience successfully working as part of a customer-focused team, ideally within retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
• A merchant mindset, both customer-focused and commercially driven.
• Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
• A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance.
• Physical ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Schedule

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1–January 16, 2027; vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Benefits

• Hourly rate of $21.50
• Generous product discount