Seasonal Part-Time Customer Service $16.00 an hour!

Job Description

Resolve customers' concerns or questions relating to orders, accounts, or products.
Assist customers with navigating Scholastic websites and digital resources.
Assist customers via phone, email, and chat.
Enters various types of data accurately and efficiently into multiple web-based applications.
Engage customers and coworkers with empathy and patience.
Communicate information in a clear and professional manner.
Perform other duties as assigned.

Requirements

• Proficient computer skills, including website navigation and usage, Microsoft Office, and e-mail.
• Must be able to multi-task and utilize multiple systems at a time.
• Must have good written and verbal communication skills.
• Must have excellent data entry and phone skills.
• Able to learn new skills quickly and retain information learned.
• Must be willing to make decisions and use judgment in resolving customer problems.
• Must have a good attendance and performance record.
• Must be willing to work flexible hours as needed during peak times.
• Desire to be a team player

Qualifications

• Time Type: Part time
• Job Type: Temporary Seasonal
• Job Family Group: Cust Svc & Call Center
• Location Region/State: Missouri

About the Role

We are looking for seasonal part-time customer service representatives to join our team during our fall peak season. Our goal is to provide excellent service by resolving customer issues thoughtfully and completely.

Benefits

Flexible day shift hours available.

Pay

$16.00 an hour!

Schedule

Flexible day shift hours available.

EEO Statement

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

Pay Transparency Provision

Not specified

Talentify is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Accessibility

Request assistance at accessibility@talentify.io or 407-000-0000.

Form I-9

Every new hire must complete Form I-9 and present proof of identity and U.S. work eligibility.

Automated Employment Decision Tool (AEDT)

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