Customer Service Representative (Remote) | $16.00 per hour | Starts 8/6/26

Responsibilities

• Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
• Research customer issues and find workable solutions
• Provide response to inquiries including scheduling appointments, referral inquiries
• Aid with insurance questions, medication requests or general information requests
• Identify and understand customer needs; quickly gain customer trust and confidence
• Have fun learning new products and projects!

Requirements

• High School diploma/GED or equivalent (will be validated during background check)
• Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
• Strong communication skills via phone, email, chat, etc.
• Excellent customer services skills
• Excellent demonstration of caring, empathy and compassion
• General knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB, Teams, Tower, and BSA
• Able to provide 2 monitors 22 inch each with both HDMI and Display ports

Qualifications

• Flexible with work schedule

Benefits

• The wage for the Customer Service Representative is $16.00 per hour
• Comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities

Pay

• $16.00 per hour

Schedule

• Work from home position