Seasonal Data Entry Specialist

About the Role

Work alongside the Product and Data team to support high-volume data processing by performing accurate and timely system entry into approved systems such as HealthSherpa, Enhanced Direct Enrollment (EDE) platforms, and carrier-specific portals. This role ensures compliance, speed to enrollment, and operational efficiency while reducing agent administrative burden.

Responsibilities

• Enter consumer enrollment data into HealthSherpa, EDE platforms, and/or direct carrier portals
• Validate and reconcile data received from licensed agents, CRM tools, or intake forms
• Upload supporting documents (e.g., proof of income, immigration, identity) as required by CMS or carriers
• Ensure proper plan selection, subsidy eligibility, and tax credit application per FFM guidelines
• Flag incomplete, duplicate, or inconsistent records and route back to appropriate teams for resolution
• Timestamp and document key milestones for compliance auditing (e.g., attestation, application submitted)
• Maintain confidentiality and security of all consumer PII/PHI in accordance with HIPAA and CMS regulations
• Achieve daily productivity and accuracy on benchmarks as set by the Enrollment Manager
• Participate in live training and attend brief daily huddles for updates on workflows and compliance changes

Required Qualifications

• Can type 50+ words per minute (assessment required)
• 1+ year data entry or administrative support experience (ACA or healthcare preferred)
• Ability to work in high-volume, time-sensitive environments with attention to detail
• Strong keyboarding, multitasking, and system navigation skills
• Availability for evenings/weekends during peak OEP volume

Preferred Qualifications

• Health and Life Insurance License a plus but not required
• Familiarity with ACA platforms like HealthSherpa, EDE systems, and/or carrier portals a plus
• Bilingual (Spanish/English) a plus but not required