Scheduling Coordinator (Marlton, NJ- VCP)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. We offer a variety of programs including remote patient monitoring, behavioral health management, and chronic care management to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.”

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area
• Prioritize urgent appointment tasks and schedule them accordingly
• Assure that all messages are completed and distributed appropriately
• Reschedule patient appointments as needed
• Review and update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, and promote prompt and courteous service
• Display excellent communication skills
• Reach out to referring sources for patients expressing difficulty with scheduling
• Update account information at the point of scheduling
• Maintain provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Place calls to the patients for the providers when needed
• Handle voicemails daily and ensure all inquiries are handled properly
• Correctly notate patient charts to maintain up-to-date accuracy

Requirements

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Pay

$18.00 an hour

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short Term and Long Term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.