Scheduling Coordinator (Marlton, NJ)

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Our clinicians visit patients in their homes, providing a continuum of care for those with chronic conditions and limited mobility. We offer programs including remote patient monitoring, behavioral health management, and chronic care management to ensure patients receive the highest quality of care from a trusted team. We seek individuals driven to make a difference and embody our motto, “To Care is an Honor.”

Responsibilities

• Schedule patient appointments in adherence to provider availability and geographic area
• Prioritize urgent appointment tasks and schedule them accordingly
• Ensure all messages are completed and distributed appropriately
• Reschedule patient appointments as needed
• Review and update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks, and maintain organization to promote prompt and courteous service
• Display excellent communication skills
• Reach out to referring sources for patients expressing difficulty with scheduling
• Update account information at the point of scheduling
• Maintain provider daily appointment quotas
• Schedule new patients within 3-5 business days
• Handle insurance preauthorization
• Place calls to patients for providers when needed
• Manage voicemails daily and ensure all inquiries are handled properly
• Correctly notate patient charts to maintain up-to-date accuracy

Requirements

• High School Diploma or GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Pay

$18.00 per hour

Benefits

• Medical, Dental, and Vision insurance
• Supplementary benefits: Life Insurance, Short Term and Long Term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Critical Illness, and Hospital Indemnity insurance
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand, allowing you to cash out earned money when needed

Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended.