Scheduling Coordinator (Hackensack, NJ)

Job Summary

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Hackensack, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities

• Schedule patient appointments in adherence to Provider availability/area
• Prioritize urgent appointment tasks and schedule them accordingly
• Affirm that all messages are completed and distributed appropriately
• Reschedule patient appointments as needed
• Review and update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Display excellent communication skills
• Reach out to referring sources for patients expressing difficulty with scheduling
• Update account information at the point of scheduling
• Manage provider daily appointment quota
• Schedule new patients within 3-5 business days
• Handle insurance preauthorization
• Place calls to the patients for the providers when needed
• Handle voicemails daily and ensure all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Pay Rate

$19.00 per hour

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
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Equal Opportunity Employer

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.