Scheduling Coordinator

About the role

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Schedule Coordinator is responsible for coordinating customer service requests, monitoring and adjusting the daily schedule as needed to complete expected and upcoming work in the short term. This position collaborates with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish. Pye‑Barker is built on four core values – customer‑bias, trust, respect, and commitment – that guide how we conduct business within our community and across our branches.

Responsibilities

• Serves as main liaison for service manager, customers, and field technicians.
• Answers scheduling queries via email and phone.
• Reschedules or cancels meetings in a timely manner.
• Works under pressure with tight deadlines and demonstrates adaptability in an ever‑changing environment.
• Coordinates technicians, general contractors, property management, and outside vendors as needed.
• Schedules with customers and multiple teams of technicians for emergency services and scheduled repair jobs.
• Performs other duties assigned by management.
• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Qualifications

• High school diploma or GED.
• Associate’s or bachelor’s degree in business administration or an industry‑related field preferred.
• Minimum of two years’ experience in a similar role.

Skills

• Advanced proficiency in scheduling software.
• Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work prolonged periods sitting at a desk and on a computer.

Pay

$20 – $24 hourly (DOE)

Benefits

• Medical, dental, vision coverage
• Company‑paid life insurance
• Company‑paid short‑term disability
• 401(k) with employer match
• Paid vacation and company holidays
• Training and career development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees