Scheduling Coordinator
About the role
Vernon Health and Living is a pediatric and adult community located in Wabash, IN. We are one of a very select and privileged communities to care for a truly wonderful population. Our owner, Sterling Healthcare Management believes in treating its team members like family. We have made some very positive changes here at Vernon and are committed to giving our resident's and team members the most positive experience possible.
We are looking for a highly organized, detail-oriented, and people-savvy Scheduler to manage staffing schedules across our skilled nursing or assisted living community. You will build and maintain daily schedules, fill open shifts, manage call-offs in real time, and serve as the staffing hub. If you are calm under pressure, great with people, and thrive on keeping things running smoothly — this role is for you.
Responsibilities
- Build, maintain, and publish nursing schedules for clinical staff cross all shifts — days, evenings, and nights
- Ensure minimum staffing ratios are met on every shift in compliance with state and CMS requirements
- Fill open shifts proactively using internal staff, overtime, PRN pool, and agency resources — in that order
- Manage call-offs in real time — contact available team members, offer shifts, and confirm coverage quickly
- Track and manage schedule changes, shift swaps, overtime, and time-off requests in the scheduling system
- Coordinate with the DON and clinical staff daily to ensure accurate shift coverage and immediate gap resolution
- Maintain and update the PRN and agency availability lists to ensure a current and reliable backup pool
- Monitor and manage overtime exposure — flag potential overages to the Department Head before they occur
- Maintain accurate scheduling records in the electronic scheduling system and EHR
- Track and document agency usage including firm name, bill rate, and shift details for the Business Office
- Generate daily, weekly, and monthly staffing reports for the DON and Administrator
- Monitor and track team member attendance patterns — report chronic call-off concerns to the DON and promptly
- Assist with posting open positions in Apploi or other recruiting platforms as