Scheduling Coordinator - NJ4S

We need to output HTML fragment with sections: About the role? The posting includes broad function, core values, professionalism, supervision, responsibilities, specifications (education & experience, knowledge, skills and abilities, professional characteristics), salary, vacation & benefits, work environment/physical demands maybe not needed unless specific. We must include sections only when posting has real specific content. We must not repeat job title as heading. Use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines. Must preserve all substantive info. We need to decide sections: About the role (broad function), Core Values, Professionalism, Supervision, Responsibilities (Scheduling Coordinator Responsibilities), Qualifications (Education & Experience, Knowledge, Skills and Abilities, Professional Characteristics), Salary, Benefits (Vacation & Benefits), maybe Work Environment? The instruction says include Pay/Schedule/Benefits sections only if posting actually states them. Salary is given: $46,000. Benefits described. So include Salary and Benefits sections. Schedule not given, so omit. We need to avoid placeholder like "commensurate with experience". Not present. We need to format lists: For responsibilities, we have many bullet-like sentences. We'll put them in

  • . For qualifications, we have Education & Experience (paragraph), Knowledge (sentence), Skills and Abilities (list), Professional Characteristics (list). Could combine into one Qualifications section with sublists? But instruction: Use

    for section headings. Could have multiple headings: Responsibilities, Qualifications, Salary, Benefits. Could also have Core Values, Professionalism, Supervision as separate sections. We need to ensure we don't create empty sections. Let's extract content. Broad Function: "Supports NJ4S program by reviewing and assigning applications for services." Core Values: list of statements. Professionalism: list. Supervision: list. Scheduling Coordinator Responsibilities: list of duties. Specifications: Education & Experience: "Associate’s degree with two years’ experience in scheduling and office management in community-based services/social services setting. Additional education and related experience are preferred, such as a Bachelor’s degree in a Human Services related field, and experience in the provision of prevention-related programs. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. A valid New Jersey driver’s license, safe driving record, and vehicle availability are required." Knowledge: "Knowledge of community resources, social services, and mental health systems. Preferred knowledge and experience using Microsoft Excel and/or Salesforce." Skills and Abilities: list of abilities. Professional Characteristics: list. Salary: "$46,000" Vacation & Benefits: paragraph describing vacation, benefits, etc. Work Environment/Physical Demands: maybe we can include as a section? The instruction says include section only when posting has real specific content. It does have content about physical demands. Could include a section "Work Environment". But they said prefer few substantive sections over many thin ones. Could combine into a "Requirements" section? But we already have Qualifications. Physical demands could be part of Qualifications? Might be separate. However, we can include a section "Work Environment" if we think it's substantive. But we need to avoid too many sections. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we can include Work Environment as part of Qualifications or as a separate "Requirements" section. But we already have Qualifications covering education, knowledge, skills, characteristics. Physical demands is separate. Could add a section "Physical Demands". Might be okay. But we need to decide. Let's see typical job posting: they'd have sections: About the role, Responsibilities, Requirements, Salary, Benefits. We can combine Core Values, Professionalism, Supervision into "About the role" or "Organizational Values". But they are substantive. Could make a section "Core Values & Professional Expectations". But instruction: use heading for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They gave examples but not strict. We can use those headings. So we should use those exact headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However, they said use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings when appropriate. We need to include sections only when posting has real specific content. So we can map: - About the role: Broad Function + maybe Core Values? Could include core values here. But we could also have separate sections for Core Values etc. But they didn't list core values as example heading. Might be better to put core values under About the role. - Responsibilities: Scheduling Coordinator Responsibilities. - Requirements: Education & Experience, Knowledge, maybe Physical Demands? Could be. - Qualifications: maybe Skills and Abilities? But they separate Skills as heading. Could have Skills heading for skills and abilities. - Benefits: Vacation & Benefits. - Pay: Salary. - Schedule: not present, omit. We need to avoid duplication. Let's decide:

    About the role

    : include Broad Function and Core Values (maybe also Professionalism and Supervision? Those are about professional behavior). Could be part of About the role. But we could also make separate headings for Professionalism and Supervision, but they are not in the example list. Safer to stick to example headings. Thus: About the role: Broad Function + Core Values + Professionalism + Supervision? Might be too much but okay. Responsibilities: list of duties. Requirements: Education & Experience + Knowledge + Physical Demands? Could include driver's license etc. Qualifications: maybe not needed if we have Skills heading. Skills: Skills and Abilities + Professional Characteristics. Benefits: Vacation & Benefits. Pay: Salary. We must not repeat job title. Let's extract content precisely. Broad Function: "Supports NJ4S program by reviewing and assigning applications for services." Core Values: list of statements (multiple sentences). We'll keep as

    maybe with multiple sentences. Professionalism: list. Supervision: list. We can combine them into About the role as paragraphs. Responsibilities: list of duties (starting with "Review applications from queue..."). Requirements: Education & Experience paragraph, Knowledge paragraph, Physical Demands paragraph (work environment). Also driver's license etc is part of Education & Experience. Skills: Skills and Abilities list, Professional Characteristics list. Benefits: Vacation & Benefits paragraph. Pay: Salary line. Now we need to format lists. For About the role, we can have multiple

    elements. For Responsibilities:

    • each duty. For Requirements: maybe
      • for each bullet? But Education & Experience is a paragraph; Knowledge is a sentence; Physical Demands is a paragraph. Could keep as

        for each. For Skills:

        • each ability. For Professional Characteristics: also
          • . But we have Skills heading; we could combine Skills and Abilities and Professional Characteristics under Skills heading? Might be okay. But we have separate heading Skills; we can put both lists under that heading. Now ensure we don't include boilerplate: EEO, E-Verify, etc. Remove those lines. Also remove duplicated lines: I see some duplication? Not obvious. Now craft HTML. Let's write:

            About the role

            Supports NJ4S program by reviewing and assigning applications for services.

            Core Values: Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways. Contributes to valuable and positive cultural humility transformation in individuals, organizations, and social systems to actively progress across the antiracist multicultural institution continuum. Demonstrates cultural humility through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics. Committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change. Works from a strengths-based perspective. Recognizes that consumers come first and responds to consumers appropriately. Knows and adheres to all FC Policies and Procedures.

            Professionalism: Values and participates in the Team as a proactive member. Respects others’ professional opinions and tolerates a range of feelings. Able to give and receive constructive criticism.

            Supervision: Attends supervision consistently and comes prepared. Able to receive feedback and to learn from it. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge toward growth and change.

            Responsibilities

            • Review applications from queue based on the school district needs level, type of participants, and desired service.
            • Follow up with school representative as required.
            • Assign application to Prevention Consultant and/or Clinician.
            • Schedule and confirm consultation between Prevention Consultant and/or Clinician and school representative using NJ4S system, Salesforce.
            • Answers general and new participant inquiries.
            • Communicates with potential applicants, supporting them with the scheduling and application process.
            • Facilitates the paperwork process with potential applicants.
            • Coordinates inquiries with the NJ4S Supervising Scheduling Coordinator to ensure tiered services are provided accordingly.
            • Assists with scheduling and hosting NJ4S Community Advisory Board meetings.
            • Assists with data collection and reporting as required by DCF.
            • Coordinates and schedules NJ4S staff meetings.
            • Maintains and orders office supplies for program.
            • Participates in training as required.
            • Provide front desk support for 7 Glenwood Suite 101 and Suite 304, providing excellent customer service, at all times.
            • Manage all inquiries in a professional and courteous manner, in person on the telephone or via email.
            • Greet, assist and/direct visitors.
            • Ensure that the reception area and waiting room represent clean, safe and professional Agency standards for clients and staff.
            • Confirm receipt and inform staff regarding packages that arrive at the front desk.
            • Perform other duties as assigned by the NJ4S Supervising Scheduling Coordinator.

            Requirements

            Education & Experience: Associate’s degree with two years’ experience in scheduling and office management in community-based services/social services setting. Additional education and related experience are preferred, such as a Bachelor’s degree in a Human Services related field, and experience in the provision of prevention-related programs. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. A valid New Jersey driver’s license, safe driving record, and vehicle availability are required.

            Knowledge: Knowledge of community resources, social services, and mental health systems. Preferred knowledge and experience using Microsoft Excel and/or Salesforce.

            Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

            Skills

            • Ability to identify problems/challenges and to consider potential solutions independently.
            • Ability to use data to promote continuous quality improvement.
            • Excellent time management and organizational skills.
            • Ability to supervise staff regarding trauma-informed interventions