Scheduling Coordinator (Marlton, NJ)

About the role

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Responsibilities

• Schedule patient appointments in accordance with provider availability and area.
• Prioritize urgent appointment tasks and schedule them accordingly.
• Affirm that all messages are completed and distributed appropriately.
• Reschedule patient appointments as necessary.
• Review and update patient insurance information.
• Manage a high-volume workload, effectively prioritize tasks to remain organized, and promote prompt and courteous service.
• Show excellent communication skills.
• Contact referring sources for patients experiencing difficulty with scheduling.
• Update account information at the point of scheduling.
• Maintain provider daily appointment quota.
• New patients should be scheduled within 3-5 business days.
• Handle insurance preauthorization.
• Place calls to providers when needed.
• Handle voicemails daily and ensure all inquiries are handled properly.
• Correctly notate patient charts to maintain up-to-date accuracy.

Qualifications

• A High School Diploma / GED is required; an Associate or Bachelor's Degree is preferred.
• Administrative healthcare experience is preferred.
• An attention to detail is essential.
• The ability to navigate multiple software databases is required.
• A calm and pleasant demeanor with both patients and staff is necessary.
• Effective communication across various mediums of communication is required.
• Strong written skills are necessary.
• Able to manage high volumes of phone calls is required.

Pay

$19.00 per hour

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
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Equal Opportunity Employer

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.