Scheduler - Cardiovascular Service Line - Galloway

About the role

The Scheduling Coordinator is responsible for the daily oversight of all scheduling and medical record functions conducted in Imaging Services. The Scheduler ensures accurate and complete scheduling of procedures is completed and supporting documentation needed is acquired prior to the exam. The scheduling coordinator actively works directly with the imaging team, patients and provider offices to obtain pertinent medical history prior to patient exam, utilizing this information to optimize the patient experience by reducing delays and patient rescheduling. This role supports the technologist workflow for assigned patient area as identified. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Responsibilities

• Ensure accurate and complete scheduling of procedures and acquisition of supporting documentation prior to exams
• Obtain pertinent medical history from patients and provider offices to optimize patient experience and reduce delays or rescheduling
• Support technologist workflow for assigned patient areas
• Provide quality customer service and participate in performance improvement efforts
• Demonstrate commitment to teamwork and cooperation

Qualifications

• High school diploma or equivalent required
• 1-2 years scheduling experience preferred
• Knowledge of keyboarding, medical terminology, and multiple software systems/applications used for Scheduling, STAR, PowerChart, and IRIS (Radnet)
• Strong communication and organization skills required
• Proficiency in Clinical Applications preferred at time of hire; incumbents will be trained appropriately and required to demonstrate skill within 30-60 days from date of hire

Work Environment

Potential for exposure to the hazards and risks of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires desk/telephone work a majority of the time, occasional standing and walking, and occasional lifting up to 50 pounds.