Salesforce Admin I

Our client is a leader in risk-management solutions, serving workers’ compensation, auto, health, and disability sectors. Founded in 1987 and publicly traded since 1991, the company delivers innovative, integrated solutions through technology and a 4,000-person workforce across the United States. Core values include Accountability, Commitment, Excellence, Integrity, and Teamwork.

About the role

This position manages and maintains the organization’s Salesforce and Marketing Cloud Account Engagement platforms, translating marketing and sales requirements into scalable, well-governed system solutions that support campaign operations and drive best-practice adoption.

Responsibilities

• Administer and maintain Salesforce configurations: user setup, roles, profiles, permission sets, page layouts, record types, flows, and security.
• Build and maintain reports, dashboards, and list views for marketing and sales leadership.
• Create and manage workflows, flows, validation rules, and automation to support processes.
• Manage and optimize Marketing Cloud Account Engagement for lead capture, scoring, nurture programs, and email campaigns.
• Collaborate with marketing, sales, and IT teams to gather requirements and implement system configurations.
• Monitor data quality, lead routing, deduplication, and resolve data integrity issues.
• Manage integrations between Salesforce and other tools, coordinating with vendors and IT.
• Support campaign setup and tracking within Salesforce.
• Maintain documentation and provide training and support to end users.
• Stay updated on Salesforce releases and best practices; recommend improvements.

Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, or related field.
• 2–4 years of hands-on Salesforce administration experience.
• Preferred: experience with Marketing Cloud Account Engagement.
• Preferred: experience with Salesforce CPQ product.
• Preferred: Salesforce Administrator certification.
• Strong understanding of Salesforce data architecture, automation tools, and security.
• Experience with lead lifecycle management, lead scoring, and marketing/sales alignment.
• Strong analytical, communication, and project management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Pay

$62,306 – $80,926

Benefits

• Medical (HDHP) with Pharmacy
• Dental insurance
• Vision insurance
• Long Term Disability
• Health Savings Account
• Flexible Spending Account options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401(k) and ROTH 401(k)
• Paid time off