Salesforce Administrator I/II

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to parse the posting. Key sections: Summary Job Description: description of responsibilities. Essential Accountabilities Level I: list of duties. Level II additional accountabilities. Minimum Qualifications: includes multiple levels. Physical Requirements. Compensation Range(s): Level I and Level II salary ranges. Other components: total rewards package mention. Remote work note. We need to decide sections. Probably: About the role (summary), Responsibilities (essential accountabilities), Requirements (minimum qualifications), Qualifications (maybe certifications?), Skills (maybe abilities), Benefits (total rewards), Pay (compensation range), Schedule (maybe remote work? Not explicit schedule). There's no explicit schedule like full-time/part-time. Could omit Schedule if not present. We must not create sections with filler like "not specified". So only include sections with content. Let's extract content. About the role: The summary job description paragraph: "The Salesforce Administrator will be responsible for managing the day-to-day operations, configuring Salesforce to fit the company’s needs, creating, and managing fields, views, reports, dashboards, campaigns, and other Salesforce objects and functions specific to the betterment and optimization of the enterprise’s provider lifecycle management (PLM) experience. This role has a solid understanding of business operations as well as strategy and the analytical capabilities to translate business needs into system solutions. Salesforce Administrator is responsible for managing and developing the salesforce.com platform to meet the provider network engagement’s business needs. This role is to ensure the stability and scalability of the system, design and implement new features, and offer support and training to users." We can put that in

. Responsibilities: list of essential accountabilities Level I and Level II. Could combine into a

with items. We need to preserve all substantive info; not invent. Let's extract bullet points from Level I: - Collaborates with provider network leaders as well as their teams, Salesforce & Product Owner, to understand business strategy / priority, and determines and executes the solutions. - Manage and maintain the company’s Salesforce CRM, including user setup, profiles, roles, and teams, customization of objects, fields, record types, page layouts, and validations. - Responsible for system configuration fields, tables, modules and data bases required to support accurate processing. - Creates and maintains reports, dashboards, list views, and automation solutions. - Develop reports, dashboards, and processes to continuously monitor data quality and integrity. - Works within the Agile project methodology and framework. - Creates and maintains documentation. Document system configuration and administrative processes. - Creates and executes unit test cases for testing and workplan management. - Creates individual work plans for projects and workplan management. - Researches, analyzes, and configures to resolve system issues within the scope of Salesforce and the aligned systems. - Communicates with team members and business partners to ensure timely and appropriate resolution to reported configuration issues and enhancements. - Accountable for complete development cycle for development activities from requirements analysis through implementation, ensuring all system changes are defect-free prior to implementation. - Manage daily functions of the salesforce.com platform. - Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing. - Create and manage custom fields, objects, records, layouts, list views, workflows, and approval processes. - Provide support to users and train new end users on the Salesforce system. - Create and maintain user roles, profiles, and hierarchies. - Interact regularly with business units to understand business needs and translate them into functional and technical requirements. - Evaluate, install, and manage Salesforce updates and add-ons. - Assist in the evaluation of new business systems software and processes. - Work with management to identify new and creative opportunities to leverage Salesforce to support additional business processes or functions. - Keep abreast with new Salesforce features and functionality and provide recommendations for process improvements. - Assist in the evaluation and installation of AppExchange tools for feasibility and impact. - Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. - Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. - Regular and reliable attendance is expected and required. - Performs other functions as assigned by management. Level II additional: - Provides business rules configuration input to development projects, including, but not limited to the development of interfaces and extensions. - Participates in the development of tools and processes to improve the efficiency of configuration build and maintenance activities. - Articulates and concisely communicates with Senior Management, presenting recommendations and statuses. - Audits configuration changes made by others before migration into production as needed. - Directs ongoing systems configuration changes and new configuration requirements. - Develops strategies to meet goals and translates those strategies into specific action plans. We can combine. Requirements: Minimum Qualifications: includes: - All Levels Minimum two (2) years related work experience required (e.g.: configuration experience on a health insurance platform/ application). - Bachelor's degree in Computer Science, Information Technology or relevant field. In lieu of a degree, six (6) years of related work experience required. - Prior experience in a technical role supporting provider networks strongly preferred. - Proven work experience as a Salesforce administrator. - Salesforce Administrator Certification (ADM 201) required. - Advanced knowledge of Salesforce CRM platforms. - Experience in setting up and managing user profiles, roles, and permission sets in Salesforce. - Familiarity with Salesforce.com best practices, support mechanisms, procedures, and limitations required. - Working knowledge of the healthcare industry. - Demonstrated ability to partner with cross-functional teams, diverse groups and individuals to achieve common goals, make clear and consistent decisions using information from multiple sources. - Demonstrated ability to take initiative and drive towards desired outcome in a timely manner. - Knowledge of system development life cycle activities. - Working knowledge of structured analysis and design, unit testing and data gathering techniques. - Strong process orientation and critical thinking skills. - Level II (in Addition To Level II Qualifications): - Minimum of five years of related work experience required. - Salesforce Platform App Builder Certification preferred. - Advance understanding of the health insurance industry, preferably in provider network. - Ability to design and configure all controls necessary to support Salesforce system. - Demonstrated ability to assign relevance and risk to a series of planned events at an individual, department, or enterprise level against a specific outcome. - Demonstrated ability to train and mentor. - Proven ability to identify root causes of business and/or workflow problems and determine innovative sources for solutions and opportunities. - In-depth knowledge of system development life cycle activities. - Specific knowledge/experience of Health Plan systems life cycle activities preferred. - Demonstrated ability to facilitate effective presentations to front line management staff. - Proven ability to make decisions with ambiguous information. - Exceptional organizational skills including the ability to manage large projects and work across multiple locations. Physical Requirements: list. Compensation Range(s): Level I: Grade E4: Minimum $65,346 - Maximum $117,622; Level II: Grade E5: Minimum $71,880 - Maximum $129,384. Also note about total rewards. Benefits: mention of total rewards package: group health and/or dental insurance, retirement plan, wellness program, paid time away from work, paid holidays. Remote work note: opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. We could put remote work note under Benefits or maybe under Schedule? There's no explicit schedule. Could treat remote work as part of Benefits or maybe a separate "Work Arrangement" but not required. Since we only have predefined headings, we could put remote work note under Benefits as part of total rewards? Or maybe under Schedule? Not ideal. Better to include under Benefits as "Remote work opportunities possible". Or we could create a separate section not in list? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections to include. We have content for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Schedule? Not present. Could omit Schedule. We need to avoid duplication: Requirements vs Qualifications vs Skills. The posting has Minimum Qualifications (which includes experience, education, certifications). Also there are abilities like "Demonstrated ability to partner..." which could be considered Skills. Also there are "Physical Requirements". Could treat Physical Requirements as a separate section maybe under Requirements? But we have no heading for Physical Requirements in list; we could include under Requirements or maybe under Qualifications? The instruction says we can use those headings; we could also add a custom heading? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples but not exclusive? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". Likely they expect us to use those headings only. So we should map content to those headings. Thus we need to decide which headings to use. We have: - About the role: summary. - Responsibilities: essential accountabilities. - Requirements: maybe minimum qualifications (experience, education, certifications). - Qualifications: maybe Level II additional qualifications? Or could treat as "Qualifications" for certifications and preferred qualifications. - Skills: abilities like partnering, initiative, etc. - Benefits: total rewards package + remote work. - Pay: compensation ranges. - Schedule: not present, omit. We must not create thin sections. Ensure each has substantive content. Let's craft. About the role:

  with summary. Responsibilities:

  with items from Level I and Level II. Requirements:
  with minimum qualifications (All Levels): 2 years experience, degree or 6 years experience, prior experience supporting provider networks preferred, proven work experience as Salesforce admin, Salesforce Administrator Certification (ADM 201) required, advanced knowledge of Salesforce CRM, experience setting up user profiles/roles/permission sets, familiarity with Salesforce best practices, working knowledge of healthcare industry. Qualifications: maybe Level II additional qualifications: 5 years experience, Salesforce Platform App Builder Certification preferred, advance understanding of health insurance industry, ability to design and configure all controls, ability to assign relevance and risk, ability to train and mentor, proven ability to identify root causes, in-depth knowledge of SDLC, specific knowledge of Health Plan systems life cycle, ability to facilitate presentations, ability to make decisions with ambiguous info, exceptional organizational skills. Skills:
  with abilities: partner with cross-functional teams, take initiative, knowledge of SDLC, working knowledge of structured analysis and design,