Sales & Service Engineer

Job Summary

We are seeking an experienced Sales & Service Engineer for a direct hire opportunity in Seattle, WA with a well-established mechanical services organization. This role is ideal for a business-minded service leader who can guide a growing operation focused on maintenance, repair, retrofit work, service agreements, and long-term customer relationships.

Key Responsibilities

• Drive revenue growth, profitability, customer retention, and overall business performance across the service organization.
• Lead, coach, and develop teams across sales, project management, and operations while building a culture of accountability and collaboration.
• Manage budgets, forecasts, margins, operating expenses, cash flow, collections, accounts receivable, and key performance indicators.
• Serve as a senior relationship leader for key customers, vendors, subcontractors, and strategic industry partners.
• Support sales strategy, service agreement growth, repair opportunities, equipment replacements, retrofit work, and market expansion initiatives.
• Review contracts, proposals, pricing, project scopes, and risk factors to support sound business decisions and operational compliance.

Compensation and Benefits

• Salary range: $130,000 to $190,000 per year.
• Direct hire opportunity.
• Full-time, exempt position.
• Mondays through Fridays schedule.
• Primarily daytime business hours.
• Limited travel required, with occasional overnight travel.
• Work environment includes a combination of office, customer site, and operational settings.
• Competitive compensation package, performance incentives, and comprehensive benefits.

Required Qualifications and Skills

• Lead service sales, account development, customer retention, and business growth initiatives.
• Oversee operational performance, team development, project execution support, and customer satisfaction.
• Manage financial performance, including budgets, forecasts, margins, expenses, cash flow, and business metrics.
• Support contract review, pricing strategy, risk evaluation, and long-range planning.
• 10+ years of experience in service sales, operations leadership, business management, or a related leadership role.
• Strong background in a technical service, construction, mechanical, industrial, or facilities-related environment.
• Demonstrated success leading teams and driving profitable business growth.
• Experience managing annual operating budgets, revenue forecasting, financial reporting, and performance metrics.
• Proven ability to build and maintain strong client relationships with strategic accounts and key stakeholders.
• Strong business acumen, strategic planning ability, and operational decision-making skills.
• Excellent communication, leadership, coaching, and relationship-building skills.
• Ability to lead through change, influence others, solve complex problems, and manage multiple priorities.