Sales & Resident Experience Consultant - Phoenix, AZ

About the role

The Sales & Resident Experience Consultant plays a crucial role in driving the success of the property by leading a team to achieve high closing ratios and maintaining a positive atmosphere. This position requires a passion for people, strong communication skills, and the ability to adapt to new technologies.

Responsibilities

• Lead a team to achieve a minimum 20% closing ratio
• Maintain a professional and friendly atmosphere in the leasing office and other areas
• Tour routes and models to ensure they are presented in the best light
• Stay informed about local market conditions and trends
• Contribute ideas to improve property marketing and resident satisfaction
• Maintain professional resident communications through both verbal and written means
• Provide exceptional customer service to all residents and team members
• Show proficiency in administrative tasks with attention to detail
• Have at least two years of relevant experience in customer service
• Be adaptable to new technologies
• Communicate effectively in English, both verbally and in writing
• Bring energy and enthusiasm to the role

Requirements

• Love for people, regardless of background
• Ability to close deals successfully
• Proficiency in English
• Two years of relevant customer service experience
• Adaptability to new technologies

Qualifications

• Exceptional administrative skills
• Attention to detail

Skills

• People-oriented
• Customer service oriented
• Adaptable to new technologies
• Effective communicator

Benefits

• Opportunities for growth within the company
• Competitive compensation package
• Flexible schedule options

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

Hours are flexible to accommodate the needs of the role and the team.