Sales & Resident Experience Consultant - DT Los Angeles, CA
Our Vision
Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.
About the Role
As one of our Sales & Resident Experience Consultants, you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative and you know what drives the market as well as your sales team!
Responsibilities
- You have to LOVE people, all kinds of people!!
- You must be able to "seal the deal"!
- Expectations of at least a 20% closing ratio
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
- Maintain awareness of local market conditions and trends
- Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
- Maintain professional resident communications via verbal and written communications
- Provide excellent customer service to all prospective, existing residents and your team members
- Have exceptional administrative skills with attention to detail
Requirements
- You have at least two years of transferable experience in customer service
- You have the ability to adapt to new technologies
- You are proficient in writing, speaking and understanding the English language
- Be fun! Have Energy! Be the energizer bunny!
Qualifications
We believe Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.