Sales Representative, Inbound Remote

Training classes begin April 2026! Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role in insurance sales.

About the role

As an Inside Sales Representative at Liberty Mutual, you'll handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. This remote position is available for candidates based in Washington, New Mexico, Nevada, and Utah. Applicants must reside within these specified locations.

From day one, you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, paid training is provided. Training extends over 16 weeks for licensed hires and 18 weeks for unlicensed hires.

You must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time (e.g., 11am-8pm CST). This schedule is expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided.

Work-at-home requirements include a professional workspace with a dedicated desk and a wired (cable, fiber, or DSL) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite or mobile internet services.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on their insurance needs.
• Match the correct coverages, products, and benefits to convert sales leads into policyholders.
• Represent the Liberty Mutual brand and connect customers to the right products for their individual needs.
• Adapt to different work environments, whether remote or in-office, and meet the varying needs of policyholders.
• Close sales with integrity, ensuring customers receive quality products and services.

Qualifications

• 2-3 years of sales experience preferred; 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Excellent communication skills for interacting with prospects and customers.
• Strong analytical, decision-making, and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire (training provided if unlicensed).

Skills

• Passionate about sales and converting leads into policyholders.
• Customer-centric with a focus on integrity and quality service.
• Adaptable to remote work environments and varying schedules.
• Reliable teammate with a positive, flexible, and determined personality.

Pay

Starting base salary is $45,000 with opportunity for growth. Average earnings range from $55,000 to $75,000 through a combination of base salary and generous commission. Top-performing agents in their second year and onward can earn up to $85,000+.

Benefits

• Generous earning potential with base salary and commission.
• Paid licensing and training opportunities.
• Comprehensive medical benefits starting from day one.
• Flexible work arrangements and strong work-life balance.
• Opportunities for rewards and recognition.
• No cold calls—all leads are warm and inbound.

Schedule

• 4 weekdays and 1 weekend day with a mid-morning start time (e.g., 11am-8pm CST).
• This schedule is required for a minimum of 12 months before consideration for another shift.