Sales Representative, Inbound Remote

Training classes begin April 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role.

About the role

As an Inside Sales Representative at Liberty Mutual, you’ll handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You’ll represent the Liberty brand, connect customers to the right products for their individual needs, and work in a remote environment with provided computer equipment.

From day one, you will begin paid training. All insurance representatives need to hold a Property & Casualty Insurance license—if you do not have one, paid training includes licensing. Training extends over 16 weeks for licensed hires and 18 weeks for unlicensed hires. This role is available for candidates based in Washington, New Mexico, Nevada, and Utah. Applicants must reside within these specified locations.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on their insurance needs.
• Match the correct coverages, products, and benefits to convert sales leads into policyholders.
• Represent the Liberty Mutual brand and connect customers to the right products for their individual needs.
• Work remotely while maintaining department standards and a professional workspace.

Qualifications

• 2-3 years of sales experience preferred; 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Excellent analytical, decision-making, and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire (training provided).

Skills

• Passionate seller with the ability to turn prospects into policyholders.
• Customer-centric closer with integrity and a focus on quality products.
• Reliable teammate adaptable to remote work environments and varying schedules.
• Ability to communicate well with prospects and customers.

Schedule

• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time (e.g., 11 AM–8 PM CST).
• This schedule is expected for a minimum of 12 months before consideration for another shift.
• Remote work requires a professional workspace with a dedicated desk and wired high-speed internet (cable, fiber, or DSL) with a minimum 100 MBps download speed and 20 MBps upload speed. Satellite and mobile internet services are not supported.

Pay

• Starting base salary: $45,000 with opportunity for growth.
• Average earnings range: $55,000–$75,000 (base salary + generous commission).
• Top-performing agents in their second year and onward can earn up to $85,000+.

Benefits

• Generous earning potential with commission and bonus opportunities.
• Paid licensing and training (including Property & Casualty Insurance license if needed).
• Comprehensive medical benefits starting from day one.
• Flexible work arrangements and strong work-life balance.
• Opportunities for rewards and recognition.
• All computer equipment provided.