Sales Representative, Inbound Remote

Training classes begin April 2026! Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role in insurance sales.

About the role

As an Inside Sales Representative at Liberty Mutual, you’ll handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You’ll represent the Liberty brand, connect customers to the right products, and work in a remote or office environment with a focus on customer-centric sales.

From day one, you’ll begin paid training in a remote work environment. All insurance representatives must hold a Property & Casualty Insurance license—if you don’t have one, paid training includes licensing. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. No cold calls—all leads are warm, and opportunities for rewards and recognition are available.

This role is available for candidates based in Washington, New Mexico, Nevada, and Utah. Applicants must reside in one of these states to be considered.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on their insurance needs.
• Match the correct coverages, products, and benefits to convert sales leads into policyholders.
• Represent the Liberty Mutual brand with integrity and enthusiasm.
• Adapt to remote or office environments and varying customer needs.
• Close sales while maintaining a customer-centric approach.

Qualifications

• 2-3 years of sales experience preferred; 2 years of sales/service-related work experience required.
• Strong interpersonal, persuasion, and communication skills.
• Excellent analytical, decision-making, and organizational abilities.
• Proficient typing and PC skills.
• Property and Casualty License required after hire (training provided if unlicensed).

Skills

• Passionate seller with the ability to turn prospects into policyholders.
• Customer-focused with a commitment to integrity and quality service.
• Adaptable to remote work and varying schedules.
• Strong teamwork and reliability.

Schedule

• Must be available to work 4 weekdays and 1 weekend day with a mid-morning start time (e.g., 11 AM–8 PM CST).
• This schedule is expected for a minimum of 12 months before consideration for another shift.
• Remote work requires a professional workspace with a dedicated desk and wired high-speed internet (cable, fiber, or DSL) with minimum 100 MBps download and 20 MBps upload speeds. Satellite and mobile internet services are not supported.

Pay

• Starting base salary: $45,000 with opportunity for growth.
• Average earnings range: $55,000–$75,000 (base salary + commission).
• Top-performing agents in their second year and beyond can earn up to $85,000+.

Benefits

• Comprehensive medical benefits starting on day one.
• Paid licensing and training opportunities.
• Flexible work arrangements and strong work-life balance.
• Generous earning potential with commissions and bonuses.
• All computer equipment provided.
• Opportunities for rewards and recognition.