Sales Relationship Manager

About the role

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Responsibilities

• Strategic management of broker and agency relationships to source new and renew existing Consumer IFB and Medicare business within a defined geography
• Performs other duties as assigned

Key Accountabilities

New Business Development

• Develop and execute a strategic sales plan to achieve growth targets for consumer and Medicare business
• Identify and qualify new sales opportunities through brokers, consultants, and direct employer contacts
• Lead RFP responses and finalist presentations with a high level of professionalism and knowledge

Relationship Management

• Serve as the primary point of contact for brokers and consultants, building trust-based partnerships
• Deliver proactive and ongoing communications to employer clients and distribution partners
• Monitor satisfaction, performance guarantees, and service delivery for assigned accounts

Market and Product Expertise

• Stay informed on regional and national healthcare trends, competitive landscape, and regulatory changes
• Maintain deep knowledge of the health plan's products, networks, and value propositions
• Collaborate with internal departments (underwriting, operations, clinical, etc.) to ensure smooth implementation and service delivery

Sales Reporting and Forecasting

• Track sales pipeline, report on progress against goals, and maintain CRM data integrity
• Provide feedback to leadership on product gaps, market needs, and broker insights

Required Qualifications

• Bachelor's degree in Business, Marketing, Healthcare Administration or related field (or equivalent work experience)
• 5+ years of experience in health insurance sales, account management, or broker relations, with a focus on group clients
• Existing broker and consultant relationships in the Minnesota market (strongly preferred)
• Active Minnesota Life & Health insurance license or willingness to obtain within 90 days of hire
• Strong presentation, negotiation, and relationship-building skills
• Self-starter with excellent time management and organizational skills
• Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce)

Skills And Abilities

• Strategic thinker with a consultative approach to selling
• Collaborative team player who thrives in a fast-paced, evolving environment
• Passion for improving healthcare and providing value for our broker partners, employers and their employees

Work location

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

Pay

The full salary grade for this position is $64,900 – $111,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $64,900 – $92,700. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary.

Benefits

Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.