Sales Relationship Manager

About Us MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There. The Role We are looking for a commercially driven hire to join the Dealer Sales team with a clear mandate to grow business across the US Credit dealer franchise. This role focuses on increasing dealer participation, improving workflow usage, and deepening engagement with trading desks. It sits at the intersection of relationship management, market structure, and electronic trading. The successful candidate will work to remove barriers to adoption, improve execution outcomes, and drive consistent growth in dealer‑initiated activity. Alongside this, the role requires consistent day‑to‑day dealer coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network. How You’ll Help Take Us There Dealer Liquidity Growth (Primary Focus) Drive dealer-initiated and new protocol opportunitiesIncrease dealer participation, repeat usage, and engagement with trading workflowsIdentify gaps in activity and execute targeted plans to improve performance across priority accounts Dealer Coverage and Relationship Management Provide consistent day‑to‑day coverage of assigned dealers, maintaining regular contact with traders and key stakeholdersBuild and maintain relationships with dealer traders, algo desks, and heads of tradingLead structured periodic reviews (monthly, quarterly, and ad hoc) focused on performance, workflow usage, and growth opportunitiesAct as a trusted point of contact for dealer queries, workflow support, and issue resolution Analytics and Performance Management Use internal data to analyze dealer activity, including hit rates, response behavior, and participation trendsTranslate data into clear insights and actionable talking points for dealer conversationsTrack progress against growth objectives and refine strategy based on results Cross‑Functional Execution Work across internal desks to convert opportunities into execution and improve outcomes for dealersPartner with Product, Support, and Integration teams to resolve workflow issues and improve usabilityCapture structured dealer feedback and feed into product development priorities AI & Data‑Driven Growth Mandate This role is expected to actively use AI tools to improve performance, scale coverage, and drive commercial outcomesImprove speed and quality of decision‑making by combining AI outputs with market understanding What Success Looks Like Within the first 6–12 months, this person should: Increase the number of active dealers and traders using dealer-initiated protocolsImprove repeat participation and consistency of general dealer activityIdentify and unlock new sources of liquidity across key accountsContribute to measurable growth in dealer volumes and engagement What We’re Looking For Experience in fixed income markets, electronic trading, dealer sales, or a related roleStrong understanding of dealer workflows, particularly RFQ‑based tradingExperience working with trading desks or client‑facing roles in financial marketsStrong commercial mindset with the ability to drive activity and change behaviourAnalytical capability, with comfort working with trading data and performance metricsAbility to translate data into clear, practical insights for clients and internal teamsStrong communication skills and confidence engaging with trading desksComfortable using AI tools to support daily workflow and improve output qualityAble to structure prompts, extract useful insights, and apply them in a commercial contextUses AI to enhance analysis, preparation, and decision‑making rather than relying solely on manual processesCurious and proactive in testing new tools and approachesProactive and self‑starting, with the ability to build momentum in a growth areaComfortable working across teams and navigating ambiguityInterested in market structure, workflow evolution, and electronic trading trends What You Can Expect From Us Hybrid Environment: Our employees enjoy a mix of working in the office and from homeFree Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity daysGenerous Parental Leave: Up to 20 weeks fully paid leave401(k): Dollar-for-dollar employer match up to $17,500Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discountWellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and moreOnsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards locationTuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakersCore benefits: Highly competitive medical, dental, and vision programs For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $135,000 USD to $185,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs. MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. All of your information will be kept confidential according to EEO guidelines. MarketAxess Privacy Notice for Candidates CCPA Notice at Collection for California Employees and Applicants