Sales Relationship Manager

About the role

Medica is a nonprofit health plan serving over a million members across Minnesota, Nebraska, Wisconsin, Missouri, and beyond. The Commercial Sales Relationship Manager drives new business sales and manages strategic broker and consultant relationships, representing the health plan to cultivate strong partnerships, identify business opportunities, and provide consultative solutions tailored to clients' healthcare and benefits needs. This role focuses on sourcing new commercial small‑group business with minimal post‑sale service and no renewal responsibilities.

Responsibilities

• New Business Development
  • Develop and execute a strategic sales plan to achieve growth targets for commercial business.
  • Identify and qualify new sales opportunities through brokers, consultants, and direct employer contacts.
  • Lead RFP responses and finalist presentations with professionalism and deep product knowledge.
• Relationship Management
  • Serve as the primary point of contact for brokers and consultants, building trust‑based partnerships.
  • Deliver proactive and ongoing communications to employer clients and distribution partners.
  • Monitor satisfaction, performance guarantees, and service delivery for assigned accounts.
• Market and Product Expertise
  • Stay informed on regional and national healthcare trends, competitive landscape, and regulatory changes.
  • Maintain deep knowledge of Medica’s products, networks, and value propositions.
  • Collaborate with internal departments (underwriting, operations, clinical, etc.) to ensure smooth implementation and service delivery.
• Sales Reporting and Forecasting
  • Track sales pipeline, report on progress against goals, and maintain CRM data integrity.
  • Provide feedback to leadership on product gaps, market needs, and broker insights.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field (or equivalent work experience).
• 5+ years of experience in health insurance sales, account management, or broker relations, with a focus on group clients.
• Existing broker and consultant relationships in the Madison market strongly preferred.
• Active Wisconsin Life & Health insurance license or ability to obtain within 90 days of hire.
• Eligibility to work in the United States without sponsorship.

Skills

• Strategic thinker with a consultative approach to selling.
• Strong presentation, negotiation, and relationship‑building skills.
• Self‑starter with excellent time management and organizational abilities.
• Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce).
• Collaborative team player who thrives in a fast‑paced, evolving environment.
• Passion for improving healthcare and delivering value to broker partners, employers, and employees.

Pay

The full salary grade for this position is $64,300 – $110,200. The typical hiring range is $64,300 – $91,800, dependent on education, experience, certifications, scope, internal equity, and market data. The role may also be eligible for incentive plan compensation in addition to base salary.

Benefits

• Competitive medical, dental, and vision coverage
• Paid time off and holidays
• Paid volunteer time off
• 401(k) contributions
• Caregiver services
• Additional total rewards offerings to support employee well‑being

Schedule

This is an office‑based role in Madison, WI, requiring on‑site presence an average of three days per week.